Pickly — Complete Restaurant Ordering Ecosystem
A comprehensive case study of building a full-stack restaurant ordering system with mobile app and admin dashboard that reduced order errors by 70% and improved speed by 50%.
Overview
Developed a complete restaurant ordering ecosystem with a mobile app for customers and web dashboard for restaurant administrators. The platform enabled real-time order management, inventory tracking, and seamless customer experience from ordering to fulfillment.
The Challenge
Restaurants struggle with order errors, slow processing times, and inefficient communication between customers and kitchen staff. The challenge was to create a unified system that would reduce errors, speed up order processing, and provide real-time visibility for both customers and administrators.
My Role
- Designed full-stack architecture for mobile and web
- Developed React Native mobile app for customers
- Built Node.js backend with real-time capabilities
- Created admin web dashboard for order management
- Integrated MongoDB for data persistence
- Implemented real-time order status updates
The Solution
The solution consisted of multiple integrated components working together:
- Phase 1 — Mobile App Development: Built React Native mobile app with intuitive menu browsing, cart management, and order placement features.
- Phase 2 — Backend & Real-time System: Developed Node.js backend with WebSocket support for real-time order updates and communication between app and kitchen.
- Phase 3 — Admin Dashboard: Created comprehensive web dashboard for restaurant admins to manage orders, inventory, and customer data efficiently.
Tech Stack
Mobile: React Native
Frontend: React + Next.js
Backend: Node.js + Express
Database: MongoDB
Real-time: Socket.io + WebSockets
State Management: Redux
Deployment: AWS + Mobile App Stores
Results
- 70% reduction in order errors
- 50% faster order processing
- 45% improvement in customer satisfaction
- 30% increase in repeat orders
Lessons Learned
- Real-time updates are essential for restaurant order systems.
- Unified dashboard dramatically improves operational efficiency.
- Mobile app UX directly impacts order accuracy.
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